At CM Crop Master, we strive to ensure your satisfaction with our products. If you are not completely satisfied, this Return and Refund Policy outlines the steps and conditions for returning products and obtaining refunds.

1. Eligibility for Returns

• Products are eligible for return if they are defective, damaged during shipping, or incorrect.
• The return request must be made within 3 days of receiving the product.
• The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.

2. Non-Returnable Items

• Products purchased on clearance or marked as final sale.
• Opened or used products unless they are defective or damaged.

3. Return Process

• To initiate a return, contact our customer support team at cropmaster0707@gmail.com or +91 94803 30707.
• Provide your order details, the reason for the return, and any supporting documentation (e.g., photos of the damaged product).
• Once your request is approved, you will receive instructions on how to return the product.

4. Shipping Costs for Returns

• If the return is due to our error (e.g., defective or incorrect product), we will cover the return shipping costs.
• For other reasons, the customer is responsible for the return shipping costs.

5. Refund Process

• Refunds will be processed once the returned product is received and inspected.
• Refunds will be issued to the original payment method within 5 business days.
• Shipping charges are non-refundable unless the return is due to our error.

6. Replacement Policy

• If you prefer a replacement instead of a refund, we will ship a replacement product once the returned item is received and inspected.
• Replacements are subject to product availability.

7. Canceling an Order

• Orders can be canceled before they are shipped. To cancel an order, contact us immediately at cropmaster0707@gmail.com or +91 94803 30707.
• If the order has already been shipped, it will be treated as a return.

8. Contact Us

For any questions or assistance regarding returns and refunds, please contact our customer support team:

CM Crop Master
Email: cropmaster0707@gmail.com
Phone: +91 94803 30707
Address: No 536/5, First Floor, 14th Main, Near Nagasandara Metro Station, Opposite to Shell Petrol Bunk National Highway – 4 Bangalore -560073